nbagi Privacy Policy

2.1 Information You Provide Directly

When creating an account or using our services, you may provide the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile number
• Login password (stored in encrypted form)
• Payment-related information (bKash, Nagad, Rocket, Upay, or bank account number)
• Documents required for identity verification

2.2 Automatically Collected Information

When you use our platform, the following technical information may be collected automatically:

• IP address and device information
• Browser type and version
• Operating system
• Date, time, and duration of page visits
• Information from cookies and similar tracking technologies
• Referral source (which page you came from)

2.3 Transaction Information

Every financial transaction on your account — deposits (via bKash, Nagad, Rocket, Upay, or bank transfer), withdrawals, and betting history — is securely recorded. This information is retained for account security, fraud prevention, and legal compliance.

4.1 Essential Cookies

These cookies are essential for the basic operation of the platform — such as keeping your login session active, storing security tokens, and remembering your preferences. Without these cookies, the platform will not function properly.

4.2 Functional Cookies

These cookies save your language preferences, screen settings, and platform customizations, so your preferred experience is maintained each time you log in.

4.3 Analytics Cookies

These cookies help us understand how users are using the platform. The data collected remains anonymous and is used only for platform improvement.

4.4 Cookie Controls

You can delete or block cookies from your browser settings. However, disabling essential cookies may mean that some platform features do not work correctly.

5.1 Service Provider Partners

Limited information may be shared with trusted technology and payment partners for the purpose of operating our platform. These partners may use the information only to provide specific services, and they are bound by strict confidentiality agreements.

5.2 Legal Obligations

If a competent authority requests information through a legal process, or if it is necessary to protect the rights and safety of our users, we may provide information in compliance with applicable law.

5.3 Business Transfers

In the event of a future merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such circumstances, we will provide advance notice and a new policy will apply.

7.1 Account Information

Information may be retained for as long as your account is active and, after account closure, for any legally required period.

7.2 Financial Transaction Records

Financial transaction records are retained for a defined period as required for legal and accounting purposes.

7.3 After Account Closure

If you request account closure, we will delete your profile information within a reasonable time. However, information required for legal or financial compliance may be retained for a defined period.

8.1 Right to Access

If you would like to know what information we hold about you, you can contact us.

8.2 Right to Correction

If the information on your profile is incorrect or incomplete, you can request a correction through our support team.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted, though some information may need to be retained due to legal or contractual obligations.

8.4 Right to Object to Processing

You have the right to object to your information being used for specific purposes. However, objecting to essential processing may mean the platform is unable to provide its services.

8.5 Unsubscribe from Marketing Communications

If you do not wish to receive promotional messages, you can opt out at any time by changing your settings or emailing [email protected].

Age Verification

During registration we collect date of birth and, where necessary, verify age through an identity document. If any user is found to be under 21, their account will be immediately closed and all associated information will be deleted. 21+

10.1 Payment Gateways

Payment services such as bKash, Nagad, Rocket, and Upay are used for financial transactions on our platform. These payment providers have their own privacy policies, which can be found on their respective platforms.

10.2 Disclaimer

nbagi is not responsible for the privacy practices of third-party services or websites. We are accountable only for information collected and processed on our own platform.

nbagi may change or update this Privacy Policy from time to time. For any significant changes, we will publish a prominent notice on the platform and the update date at the top of the page will be changed. We advise you to check this page regularly.

Continued use of our platform after any changes will be taken as your acceptance of the updated policy. If you do not agree with any change, please contact us or stop using the platform.